Beacon Support

We're here to help with anything related to the Beacon app.

Contact us

Email us at support@beaconhealthapp.com and we'll get back to you as soon as we can.

When you write in, it helps to include:

• The email address you use to sign in to Beacon
• What you were trying to do, and what happened instead
• The device you're using (iPhone, Android, or web)

Common questions

How do I delete my account and data?

Open the Beacon app, go to Profile, and tap Delete health information. This permanently deletes your records, appointments, tasks, care team members, and chat history from our systems. If you run into trouble, email us and we'll help.

How does Beacon handle my health data?

See our Privacy Policy and Consumer Health Protection pages for how we collect, use, and protect your information.

Does Beacon provide medical advice?

No. Beacon helps you organize and understand your care, but it does not provide medical advice, diagnosis, or treatment. Always talk to your care team about medical decisions. If you're experiencing a medical emergency, call 911.

How much does Beacon cost?

Beacon is free for patients and caregivers.